Privacy Policy
Last updated: 01 May 2026 · A venture of HitupSolutions
Summary: ReztoAI collects restaurant and order data to provide our services. We never sell your data. You can delete your account anytime.
1. Who We Are
ReztoAI ("we", "our", "us") is a product of HitupSolutions, a technology company registered in India. We operate the restaurant management platform at reztoai.com.
2. Information We Collect
We collect information you provide when using our services:
- Restaurant Information: Name, address, GSTIN, contact details
- User Information: Name, email address, phone number
- Order Data: Customer orders, menu items, payment records
- Customer Data: Names and phone numbers of your restaurant's customers
- Usage Data: How you use our platform, features accessed, time spent
- Payment Information: Processed securely via Razorpay (we don't store card details)
3. How We Use Your Information
- Provide and improve our restaurant management services
- Process payments and maintain billing records
- Send important updates about your account
- Provide customer support
- Generate analytics and reports for your restaurant
- Comply with legal obligations including GST reporting
4. Data Sharing
We do not sell your personal data. We may share data with:
- Service Providers: Hosting (Hostinger), payments (Razorpay), SMS/WhatsApp providers
- Legal Requirements: When required by law or government authorities
5. Data Security
We implement industry-standard security measures including SSL encryption, secure database access, and regular security audits. Your data is stored on servers in compliance with applicable data protection laws.
6. Your Rights
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your data in a portable format
- Opt-out of marketing communications
7. Cookies
We use essential cookies to maintain your login session and preferences. We do not use advertising cookies.
8. Data Retention
We retain your data for the duration of your subscription plus 1 year for legal compliance. Order and billing data is retained for 7 years as required by GST regulations.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Contact Us
For privacy concerns or data requests, contact us at:
- Email: privacy@reztoai.com
- Website: https://hitupsolutions.com
- Company: HitupSolutions